VIP and Loyalty Tiers
Smooth Spins launched in April 2025 and does not yet run a published loyalty points programme. Several affiliate sources describe a tiered structure in development:
| Tier |
Features |
| Gold |
Higher bonus limits, priority withdrawal processing |
| Platinum |
Personalised offers, dedicated support |
| Diamond |
Exclusive rewards, VIP account manager |
Whether this programme goes live in 2025 or later has not been confirmed officially. The platform does currently offer Drops and Wins participation and rotating weekly promos as the primary engagement tools for active players.
Check the Smooth Spins home page for any programme announcements as the brand grows.
Bonus Expiry and Tracking
All bonuses and free spins carry expiry dates. The standard period across current offers is 7 days from the moment the reward is credited, not from the date of deposit.
Track active bonuses through the account dashboard under the Bonus Balance section. The balance displays separately from real money. When a bonus expires unused, it is removed without penalty to the main balance.
Set a reminder if you claim spins on a busy week - 7 days passes quickly and unused spins cannot be reissued after expiry.
Safety, Fair Play and Bonus Integrity
Smooth Spins is licensed by the UK Gambling Commission under licence number 39576, operated by BV Gaming Limited. The same entity runs BetVictor and JackpotCity Casino. Bonus terms comply with UKGC requirements on fairness and transparency.
All random number generation is independently certified by eCOGRA. Accounts are limited to one bonus per household or IP address. KYC verification is required before any withdrawal, including winnings generated from free spins.
SSL encryption protects all transactions, and player funds are held in segregated accounts at the medium protection level required by UKGC rules. Visit the Smooth Spins FAQ page if you have questions about specific bonus terms or eligibility.