Privacy Policy

Introduction and Data Controller

This Privacy Policy explains how smooth-spins.org.uk collects, uses, stores, and protects personal data in connection with your use of this website. It applies to all visitors and users of the site.

The entity responsible for determining the purposes and means of processing your personal data (the data controller) is the operator of smooth-spins.org.uk. Contact details for data-related enquiries are available through the official channels listed in the site footer.

Categories of Data We May Collect

Depending on how you interact with this website, we may collect the following categories of information:

Contact and identification data — name and email address provided when you submit a contact form or enquiry.
Technical and usage data — IP address, browser type and version, device type, pages visited, referring URLs, and session duration, collected automatically via server logs and analytics tools.
Cookie data — preferences and identifiers stored in your browser as described in the Cookies section below.

We do not collect payment card data, national identity numbers, or gambling account credentials. This site does not operate player accounts.

Purposes of Processing

We process personal data for the following purposes:

Service delivery — responding to enquiries submitted through the contact form.
Site operation and security — monitoring traffic patterns, detecting abuse, and maintaining the technical integrity of the site.
Analytics and improvement — understanding how visitors use the site to improve navigation, content quality, and relevance.
Legal compliance — retaining records where required by applicable law.

We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects.

Legal Basis for Processing

We process personal data on the following legal bases under applicable data protection law:

Legitimate interests — for site security, fraud prevention, and aggregate analytics, where those interests are not overridden by your rights.
Consent — for non-essential cookies, where your consent is obtained through the cookie banner or preference centre.
Legal obligation — where processing is necessary to comply with a legal requirement.
Contract performance — where processing is necessary to respond to a request you have made.

Cookies and Similar Technologies

This site uses cookies — small text files stored on your device — for the following general purposes:

Strictly necessary cookies — required for the site to function correctly (e.g. security tokens, session management).
Analytics cookies — used to collect aggregated data about visitor behaviour (e.g. via third-party analytics services). These are only set with your consent.
Preference cookies — used to remember settings or choices you have made on the site.

You can manage cookie preferences through the consent banner displayed on your first visit, or through your browser settings. Please note that disabling certain cookies may affect site functionality.

Sharing with Third Parties

We do not sell personal data to third parties. We may share data with:

Service providers and processors — companies that assist in operating this website (e.g. hosting providers, analytics platforms), bound by data processing agreements that restrict their use of your data.
Legal authorities — where we are required to disclose data by law, court order, or to protect the rights and safety of users or others.

Any third-party tools or affiliate tracking technologies present on the site are governed by the privacy policies of their respective providers.

Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are typically retained for a period sufficient to resolve the enquiry and maintain records of correspondence. Technical log data is retained for a limited period for security and diagnostic purposes.

Your Rights

Subject to applicable data protection law, you have the following rights in relation to your personal data:

Right of access — to obtain a copy of the personal data we hold about you.
Right to rectification — to have inaccurate data corrected.
Right to erasure — to request deletion of data where there is no legitimate reason for us to continue processing it.
Right to restriction — to request that we limit the processing of your data in certain circumstances.
Right to object — to processing based on legitimate interests.
Right to data portability — to receive your data in a structured, commonly used format where technically feasible.

To exercise any of these rights, please contact us through the channels listed in the site footer. We will respond within the timeframe required by applicable law (ordinarily within one calendar month).

International Data Transfers

Where personal data is transferred to countries outside the United Kingdom or the European Economic Area, we take steps to ensure that appropriate safeguards are in place — for example, standard contractual clauses or adequacy decisions — in line with applicable law. This policy provides an overview; specific transfer mechanisms depend on the tools and service providers in use at any given time.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we use. Significant changes will be indicated by an updated revision date. We encourage you to review this page periodically to remain informed.

Contact for Privacy Enquiries

For questions, requests, or complaints relating to the handling of your personal data, please use the contact channels described on our Contact page. We take privacy enquiries seriously and will respond promptly and in accordance with our obligations.